CIO Master Classes

The program of the CIO Leadership Summit traditionally starts with a series of top-level Master Classes that deliver both strategic insight and critical nuance on new technologies, operating models and/or practical cases. Held in partnership with leading providers, CIO Master classes combine vision, expertise and guidance in an easily digestible and time-convenient format.

Explore the program below, select the master classes of your choice and secure your seat! Pre-registration is highly recommended as seats are limited.

Register here for the master classes >



13:30 – 14:00
MC1
Organized with IBM

WHY IT AUTOMATION MUST START WITH GOOD OBSERVABILITY

One of the major trends for 2022, hyperautomation is not just relating to the automation of business processes, but is also increasingly applied to the business of IT. From a development side, the question lies in knowing what, how and when to change. And with proper observability into the applications, developers can identify root causes and better understand performance issues in a timely manner. The true strength of hyperautomation today lies in the combination of an AI-based approach for insight and DevOps automation, to increase developer productivity and efficiency.

Masters: Eric Cattoir, Executive IT Specialist, IBM | Manivannan Sabarajan, IT Technical Specialist, IBM
13:30 – 14:00
MC2
Organized with Orange

UNTAPPING THE POTENTIAL OF 5G AND IoT TO TRANSFORM GREAT IDEAS INTO BUSINESS OUTCOMES

Many companies have very good ideas, but they rarely go beyond the proof-of-concept. This often occurs because the new technology is the end in itself in the POC. As a result, good ideas do not get off the ground due to, for example, a lack of support within the organization or a lack of a strong business case. In addition, it is often too risky to implement new technology by means of a traditional IT project approach. Who wants to take responsibility within IT for something of which the outcome is uncertain? This masterclass will explore how, thanks to a multi-disciplinary approach (business, IT and innovation), the business problem is solved first, co-creation and validation happens in just a few days - together with the customer – with as result a minimum viable solution that adds value to the business from day 1. supplies. Once the solution has been proven, it can be scaled up quickly to realize the ROI.

14:00 – 14:30
MC3
Organized with AWS

HOW AI AND ML ARE REALLY AMPLIFYING ANALYTICS POTENTIAL – A CIO PERPSECTIVE

Data is more than an operational asset like factories, machinery, IP, and capital. Utilized correctly, data is an invaluable source of potential growth. The key is recognizing its inherent value, leveraging it intelligently, and creating a culture that embraces the power of being data-driven. Only then can companies use technologies like Artificial Intelligence (AI) and Machine Learning (ML) to improve the customer experience and business processes. Without that, the potential of modern analytics at the heart of decision making in any company will not be reached.

Master: Jean-Pierre Le Goaller, Head of Technology and Solutions Architecture, AWS
14:00 – 14:30
MC4
Organized with Outsystems

LOW CODE DEVELOPMENT: A NEW BRICK IN THE WALL

The emergence of low-code platforms that automate most of the development processes while reducing the overall cost structure with less engineering efforts is exploding. This highly practical session will examine how, although the benefits are real and tangible, to realize the best integration with architecture components like e.g. software packages (Salesforce, Unit4, O365…), custom development (Java, .Net…), front/back end apps, without to forget mainframe apps in a modern view of the mainframe.

Master: Eric Goris, Chief Information Officer, Ethias
14:30 – 15:00
MC5
Organized with IBM

PROCESS MINING: A NEW X-RAY APPROACH FOR PROCESSES

Imagine technology that, based on your own data, can pin-point the exact causes of process inefficiencies, help understanding the performance of those rocesses, and reveal bottlenecks and other areas of improvement. This is called process mining.
Now, imagine the value of applying process mining to sales, product development, customer service, HR, supply chain, IT... This masterclass will explore the new perimeters of process mining and how it can support organizations by 'x-raying' and automating business processes.

Master: Davor Brajanoski, Benelux Leader, IBM Automation
14:30 – 15:00
MC6
Organized with Orange

NEW SECURITY CHALLENGES AND RECOMMENDATIONS IN THE 5G WORLD

Although 5G tangibly increases security level from a backbone perspective, it usually further extends enterprise perimeters and may open broader attack surface including IT and OT. Clearly, the challenges identified on the value chain to better secure 5G include the potential volume of devices to secure + limited 5G compatible devices, integration with customer infrastructure, and performance management (bandwidth volumes, low latency), among others. This master class will explore the major new cybersecurity issues relating to 5G, and deliver key real-world recommendations and best practices from both a CIO and a CISO perspective.

Masters: Wouter van Tilborg, Innovation Manager, Orange | Wim van Langenhove, Head of Cybersecurity Services, Orange | Thomas le Clerc, Cybersecurity Product Manager, Orange
14:30 – 15:00
MC7
Organized with Commvault

RETHINKING THE MODERNIZATION JOURNEY OF THE IT INFRASTRUCTURE

In the emerging world of application development, latency and resilience are key business imperatives. In this masterclass, Paul Hollebon considers how delivering infrastructure that can provide transparent data access to the application layer will be the standard to follow in a new era of business agility.

Masters: Paul Hollebon, Director EMEA Presales Services & Advanced Specialism, Commvault | Pieter Jan Van Steen, Country Sales
Lead, Commvault

Register here for the master classes >